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New Clients

Welcome, and thank you for your interest in Luckydog Day & Night Care.

REGISTER – The first step to becoming part of our family is to set up a profile online (click the orange Customer Login button in the upper right corner). Once your profile is set up and you are logged in please book an orientation.

WAIT TIMES – We are in high demand. This can often lead to a significant wait times for new clients trying to book a orientation and get the process started. We appreciate your patience in advance.

COMMUNICATION – Our main focus is care for the canines in our care. Often, we are unable to answer the phone so please leave a message. We will return your call as soon as possible. You can also reach us by emailing . Once you are a client, you will receive a text line that can be used for pressing matters and weekend communication. The response time is ~5 minutes.

DAYCARE – We have a multi-step process to allow new dogs into our pack. Please review our guidelines and policies https://luckydogcare.com/guidelines-policies/ and do your best to ensure that all vaccination and fecal requirements are met in advance. It will help to expedite the process.

LODGING – We integrate our lodging dogs with our daycare dogs. Because of this we have multiple requirements before you can book a reservation and cannot accept last minute new client lodgers. Please read our guidelines and policies https://luckydogcare.com/guidelines-policies/, set up a profile, and book an orientation as soon as possible so that we can get the process started. If your dog is up to date with our required vaccines/fecal and has a recommendation from a similar daycare/lodging facility please email us as we may be able to expedite the process.

ENRICHMENT CLUB – If you are interested in Enrichment Club please fill out your profile and email us directly . Enrichment Club involves small group and one on one interactions with our team. These mentally stimulating activities help to acclimate virtually all dogs to our environment faster than daycare alone. Because of this, we may be able to expedite the process of booking your orientation.

CANINE ACADEMY/PUPPY PRESCHOOL – If you are interested in the Canine Academy and/or Puppy Preschool please fill out your profile and email our certified trainer directly . We have special orientation times (not listed on our website) for these services and can get you an appt in a timely manner.

LUCKY SPA – If you are interested in grooming services only, please fill out your profile and email us . We will forward your message to one of our professional groomers so they can find out your specific needs and get your pup scheduled.

Please reach out to us if you have any questions. We look forward to meeting you!